Cleaning FAQ's

General Questions

We use a variety of cleaning methods tailored to the specific needs of your carpets, rugs, upholstery, and drapes. These methods include steam cleaning, dry cleaning, and deep extraction techniques, all of which are designed to effectively remove dirt, stains, and allergens while protecting the fabric’s integrity.

Absolutely! The safety of your family and pets is our top priority. We use eco-friendly and non-toxic cleaning solutions that are safe for both children and pets. These products effectively clean without leaving harmful residues or odors.

The duration of the cleaning process varies depending on the size of the area and the specific cleaning method used. Typically, carpet and upholstery cleaning can take between 2-4 hours. We recommend waiting for 24 hours before heavy use to allow for complete drying, but light use may be possible sooner.

While we have advanced techniques and solutions for removing a wide range of stains and odors, the success rate can depend on the type of stain, the duration it has been on the fabric, and the material of the fabric. We assess each situation individually and apply the most effective approach for the best possible results. In some cases, complete removal of old or particularly stubborn stains may not be possible, but we strive to significantly reduce their visibility and impact.

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